Policies

By making a purchase with Ten Digit Creations, you agree to the following:

  • ALL SALES ARE FINAL
  • No returns/exchanges
    (PLEASE NOTE: lids may crack during transit -- the wax is still functional and not considered a damaged item.  You can simply tape the lid or slide the cup down into a scent safe zip bag.  No refunds for cracked lids.  Please keep this in mind when ordering)
  • No changes to orders once they're placed
  • No order cancellations 
  • No combining orders

All orders are shipping via USPS Priority Mail with delivery confirmation.  You will be emailed a tracking number when your order ships.

Any issues with orders will be handled on a case by case basis.  We've had very few incidents in the past 12 years.  Please contact us immediately with any issues.

More policies will be added as the need arises.