By making a purchase with Ten Digit Creations, you agree to the following:
- ALL SALES ARE FINAL
- No returns/exchanges
(PLEASE NOTE: lids may crack during transit -- the wax is still functional and not considered a damaged item. You can simply tape the lid or slide the cup down into a scent safe zip bag. No refunds for cracked lids. Please keep this in mind when ordering)
- No changes to orders once they're placed
- No order cancellations
- No combining orders
All orders are shipping via USPS Priority Mail with delivery confirmation. You will be emailed a tracking number when your order ships.
Any issues with orders will be handled on a case by case basis. We've had very few incidents in the past 12 years. Please contact us immediately with any issues.
More policies will be added as the need arises.